Payments

Get the mandate once, collect every month

Digital NACH mandates authorised by net banking, debit card or UPI, then presented on schedule without anyone chasing a customer for a cheque.

3 min To register a mandate
T+1 Debit confirmation
All NACH member banks

What E-NACH does for you

Recurring businesses — lenders, insurers, subscriptions, societies — lose more money to failed follow-ups than to defaults. An e-mandate fixes the authorisation once, and every later debit runs off it.

Mandates are registered with the NPCI, so they work across banks regardless of where the customer holds their account. Presentations, bounces and re-presentations all come back as structured status rather than a bank email.

Capabilities
Paperless registration The customer authorises with net banking, a debit card or UPI. No physical form, no wet signature, no courier.
Scheduled presentation Debits are raised on the dates you set, with the amount capped by the mandate the customer approved.
Retry on bounce A failed debit returns a reason code and can be re-presented within the NACH rules instead of being written off.
Amend, pause and cancel Mandates can be modified or stopped on request, with the change registered rather than just noted in your system.
NPCI compliant Registration, presentation and dispute handling follow the NACH framework, which is what makes the debit enforceable.
Collection visibility See what is due, what was presented, what cleared and what bounced, by customer and by cycle.
How it works
01
Raise the mandate Send the customer an authorisation link carrying the amount cap, frequency and validity.
02
They authorise once Net banking, debit card or UPI — the mandate is registered with their bank in minutes.
03
Debits run on schedule Present on the due date through the API or a scheduled batch; nobody has to be reminded.
04
Act on the exceptions Only the bounces need attention, with the bank reason attached and a re-presentation ready.
Questions we get asked

A standing instruction lives inside one bank. A NACH mandate is registered centrally, so it works regardless of which bank your customer uses and is portable across your collection cycles.

The cap is whatever the customer approved at registration. Debits above that are rejected by the bank, which is a protection for both sides.

Yes, at any time, through you or their bank. The cancellation is registered and later presentations stop rather than failing.
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